Holol Loyalty Staff – Privacy Policy
Privacy information for the Holol Loyalty Staff Scanner mobile application on iOS and Android.
1. About the Application
Holol Loyalty Staff is a mobile application developed by Holol Teck for authorized employees of businesses using the Holol Loyalty platform.
The application allows staff to scan customer QR codes, identify loyalty members, add points or stamps, process reward redemptions, look up customers by phone number, and review loyalty transaction activity.
2. Information We Collect
The application collects and processes information necessary to operate the loyalty system, including:
- Staff names, email addresses, account IDs, and assigned business roles.
- Customer names, phone numbers, and loyalty membership IDs.
- Customer loyalty points, stamps, rewards, and transaction history.
- QR code validation results, transaction dates, and associated staff and business identifiers.
3. Camera and QR Code Scanning
The application requests camera permission solely to scan customer loyalty QR codes.
QR code information is transmitted securely to the Holol Loyalty platform for validation and loyalty processing.
The application does not record or store customer photos or videos during normal QR scanning.
4. How We Use Information
Collected information is used to authenticate staff, identify loyalty members, validate QR codes, process points, stamps and rewards, maintain transaction records, and secure the loyalty platform.
5. Data Sharing
Authorized business administrators and employees can access relevant customer and transaction information according to their assigned permissions.
Information may also be processed by technology providers supporting the platform's authentication, hosting, database, and infrastructure services.
Holol Teck does not sell personal information or use information collected through the Staff Scanner for cross-company advertising tracking.
6. Data Security
The application communicates with the Holol Loyalty platform using secure HTTPS connections.
Staff access is protected through authentication and role-based permissions. Customer information is accessible only to authorized users according to their assigned business and operational responsibilities.
7. Data Retention and Deletion
Personal information is retained as necessary to operate the loyalty service, maintain transaction records, and comply with applicable legal obligations.
Authorized staff can request account deactivation or deletion through their business administrator.
Customers can request access to, correction of, or deletion of their personal information by contacting the participating business or Holol Teck, subject to applicable legal and record-retention requirements.
8. Children's Privacy
Holol Loyalty Staff is intended for authorized business employees and is not designed for use by children.
9. Privacy Policy Updates
Holol Teck may update this Privacy Policy to reflect changes in the application, its data processing practices, or applicable requirements.
Updates will be published on this page with a revised Last Updated date.
10. Contact Information
Holol Teck
Website: https://hololteck.com
Privacy contact: ask@hololteck.com
Location: Doha, Qatar